Technical Support Questions

If your problem is not addressed in the answers below or you have a comment about the site you can email us at webmaster@shinzen.org


  1. How do I enable JavaScript in my browser?
  2. How do I enable cookies in my browser?
  3. How do I send email through Eudora when I click on a mailto: link in Netscape?
  4. What do I do if I get a "Server Too Busy" error message?
  5. When I am reading the articles, the font is too small/big. How can I change this?

 

 

 

 

 

 

 

How do I enable JavaScript in my browser?    Return

Netscape 4+: Under Edit/Preferences/Advanced check off Enable JavaScript.
Internet Explorer 4+: JavaScript should be enabled by default.
Internet Explorer 5 for Mac: Under Edit/Preferences choose Web Browser/Web Content, then make sure Enable scripting is checked.

How do I enable cookies in my browser?    Return

Netscape 4+: Under Edit / Preferences / Advanced check off Accept all cookies or Accept only cookies...
Internet Explorer 4: Under View/Internet Options/Advanced/ under the heading Security/Cookies check off Always accept cookies or prompt before...
Internet Explorer 5 for PC: Under Tools/Internet Options/Security make sure your security level for the Internet is set at Medium.
Internet Explorer 5 for Mac: Under Edit/Preferences choose Receiving Files/Cookies then set When receiving files:...to anything except "never accept."

 

How do I send email using Eudora when I click on a mailto: link in Netscape?    Return

You can use Eudora as the mail-sending program for Netscape so that when you click on a mailto: link on a web page, Eudora will be used to send the message.

For Eudora 3.x+: You can set this up under the Tools: Options: Miscellaneous screen. There is an option there called "Intercept Netscape Mailto URLs". If you turn this option on, Netscape will bring up Eudora when you click on a mailto: link on a web page and open a new mail message, already addressed. 
For Eudora 4.3:  This option is no longer available under Miscellaneous because Eudora will be used for mailto: links in Netscape as long as Eudora is set to be the default mail program. Eudora will change the Netscape preferences file to be the mail program used (instead of the old method of using DDE to interface with Netscape).

Note that these methods will only work if Eudora is running in the background-- minimized is OK.

 

What do I do if I get a "Server Too Busy" error message?   Return

Use the back button on your browser and browse other pages until traffic clears up.

 

When I am reading the articles, the font is too small/big. How can I change this?   Return

PC:
Internet Explorer 4.x: 
Internet Explorer 5: Under View/Text Size, choose your preferred size.
Netscape 4.x+: Under View, choose Increase Font or Decrease Font as needed.

Mac:
Internet Explorer 5: Under View/Text Zoom, choose a font size.
Netscape 4.x+: Under View, choose Increase Font Size or Decrease Font Size as needed.